Frequently Asked Questions

To participate in an auction, you need to create an account on our platform. Once registered, you can browse available auctions, place bids, and track the status of your bids in real-time. Detailed instructions and guidelines are provided on our website to help you navigate the process smoothly.

Access our Auction Platform

BidMyAsset offers a wide range of machinery and equipment across various industries, including manufacturing, construction, agriculture, transportation, mining, and healthcare. Our auctions feature high-quality, pre-owned machinery that has been thoroughly inspected and maintained.

All equipment listed on BidMyAsset undergoes a rigorous inspection process to ensure it meets our quality standards. Detailed descriptions, specifications, and photographs are provided for each item, allowing you to make informed decisions. Additionally, we offer site visits and inspection opportunities prior to bidding.

We accept a variety of payment methods, including credit/debit cards, bank transfers, and secure online payment gateways. Our secure payment services ensure that all transactions are protected and processed efficiently.

We offer comprehensive shipping and logistics support for all purchased equipment. Our services include dismantling, packaging, and transportation, ensuring your items are delivered safely and on time. We provide real-time tracking and regular updates throughout the shipping process.

Yes, international buyers are welcome to participate in our auctions. We offer tailored support for international customers, including assistance with customs clearance, visa applications, and logistics management to ensure a smooth and hassle-free experience.

Selling your equipment on BidMyAsset provides numerous benefits, including access to a wide audience of potential buyers, competitive bidding that maximizes returns, and a hassle-free selling process. Our platform handles all aspects of the auction, from listing to final sale, ensuring a smooth and efficient experience for sellers.

Our customer support team is available 24/7 to assist you with any questions or issues you may have. You can contact us via phone, email, or live chat on our website. Our dedicated team is here to provide prompt and effective support whenever you need it.

We utilize advanced encryption technologies and robust fraud prevention measures to protect your financial information and ensure secure transactions. Our platform is designed to provide a safe and reliable payment experience, giving you peace of mind with every transaction.

Yes, we encourage potential buyers to inspect the machinery before placing a bid. We offer site visit assistance and detailed inspection reports to help you assess the condition and quality of the equipment. Please contact us to schedule an inspection appointment.

Contact us

Get in touch with us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Call us directly:
Our customer support commitment:
What happens next?

We Schedule a call at your convenience 

Support team will be notified and solution will be proposed
We will provide you with the proper support
Contact us form